Home FAQ

CHat online

Contact form

Q1, What payment terms can you accept ?

T/T, L/C at sight, Western Union, Paypal

Q2, How do you deliver the goods ?

Samples order: by express service, such as: DHL, UPS, FEDEX, TNT etc. 

Bulk order: by sea or by air

Q3, Could you provide the free samples ?

Of course, if you are interesting in our products.

Q4, What material do you use ?

Stainless steel raw material: SS18/0, SS18/8, SS18/10.

Plastic handle: PP, PS, ABS

Q5, What is your advantages ? 

1, Production capacity: 2,000,000pcs cutlery every month.

2, R&D team: 5 engineers, more than 200 workers

3, Five department: Design and research department, Technical quality department, Quality safety department, Production department, Packing department.

Q6, What is your MOQ ?

Please contact with our sales team: sales@aispoon.com, they will be reply based on your enquiry.

Q7, What is your main products ?

Our main products: stainless steel cutlery & flatware, plastic handle cutlery & flatware, stainless steel kitchen utensils and stainless steel cookware, stockpot etc.

Q8, Can you accept the OEM order or customized products ?

Of course, the OEM order will be welcome.

You can show us the design drawing, details etc, our engineer and designer will be make the final artwork and send to you confirm, then we will be open the mold , revise the mold and production the final sample until you satisfied, then we will sart to bulk production.

Q9, What test have your product passed ? 

Food safe test, SGS, LFGB, FDA etc 

Q10, Can you give us discount ? 

Of course, we can provide some discount as per your order quantity.

Q11, What is your slogans ? 

Enjoy cooking, Enjoy your life.